Recoverly uses AI to check every line of your parcel invoices for billing errors, then files the refund claims for you. You only pay if money actually comes back.
Get your free auditFree 90-day lookback · Read-only access · 20–25% of refunds received, nothing otherwiseThree steps. About 10 minutes of your time.
Add us as a read-only user in UPS Billing Center or FedEx Billing Online. We can see invoices, not change your account or ship anything.
Our AI checks every invoice line against the carrier's rules and your shipment data, then we review the findings and send you a clear report.
You approve every claim before it's submitted. We file with the carrier and track it until the credit lands on your account.
Common UPS and FedEx billing errors that are easy to miss by hand.
The same tracking number or fee billed more than once.
Billed weight or dimensions that don't match what you actually shipped.
Residential fees applied to deliveries to business addresses.
Correction fees charged when the address was valid or wasn't actually changed.
Money-back guarantee claims on eligible express shipments delivered late.
Claims for parcels that never arrived or arrived damaged.
Heads-up: UPS and FedEx currently suspend their Ground service guarantees, so we don't promise late-delivery refunds on Ground shipments. Eligibility depends on each carrier's current terms and your agreement.
No subscription. No setup fee. No refund, no bill.
Straight talk about who we are.
Recoverly is a new company started by Austin, a solo founder. You'll deal directly with the person doing the work, not a call center.
Not a sample. Every invoice line is checked, with a human reviewing the findings before anything reaches you.
Read-only access, and nothing is filed without your approval. You can revoke access anytime.
Questions we hear most.
You add us as a user in UPS Billing Center or FedEx Billing Online with view-only permissions. We can view and download invoices, but we can't pay bills, change settings, or create shipments. Remove us anytime.
We never ask for your main account password. Access is through a separate read-only user you control. Invoice data is used only to audit and file your claims, and is never sold or shared. Ask us to delete it anytime.
UPS and FedEx today. If you ship with others, tell us on the form so we know what to add next.
The free audit report usually arrives within a few business days of getting access. Carriers typically process claims over a few weeks, and refunds arrive as credits on your carrier account. Note that carriers set claim deadlines, so older charges may no longer be eligible.
After a refund shows up as a credit on your carrier invoice, we bill 20–25% of that amount. If nothing is recovered, you owe nothing.
Tell us a bit about your shipping. Austin will reply within one business day with simple setup steps.
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